Digital Transformation Consultancy

Delivering complex transformation with confidence.

Strategic project and programme delivery for healthcare, public sector and enterprise organisations, turning ambition into measurable outcomes.

Our CEO networking with industry leaders
20+
Years of leadership experience
£1M+
Documented client savings on a single rollout
5+
Major NHS organisations served
100%
Audited project quality control rate

Ready to talk?

Whether you have a defined brief or a half-formed idea, start with the outcome you're trying to reach.

Our CEO engaging with a client at a healthcare industry event
About us

Two decades of delivering what others only plan.

Hervey Dickens Consulting Ltd is a digital transformation consultancy. We design, govern and deliver technology programmes that change how organisations operate.

Led by our CEO, the firm brings deep experience from the most demanding environments in UK healthcare and the public sector, including the NHS, Royal Marsden, Imperial College Healthcare, and the British Heart Foundation.

We translate strategy into delivery. Technology into plain language. Complexity into outcomes.

20+
Years of leadership experience
£1M+
Documented client savings on a single rollout
5+
Major NHS organisations served
100%
Audited project quality control rate

Our Team

The people behind our delivery, combining strategic leadership with hands-on programme expertise.

Francis Masinde, Chief Executive Officer
Francis Masinde
Chief Executive Officer
Photo coming soon
Calvin Masinde
Junior Project Manager
What we do

Six ways we help you move forward.

From shaping a business case to handing over an operational service, we cover the full lifecycle.

/ 01

Project and Programme Management

End-to-end delivery of complex projects and multi-workstream programmes, applied to your work and never imposed on it.

/ 02

Digital Transformation

Translating strategy into real change. We scale pilots into delivery and redesign the operating model around them.

/ 03

Cyber Security

Security architecture, threat and incident response, and information governance, built into delivery from day one.

/ 04

Business Case Development

Five Case Model methodology applied to your investment decisions. Cases that hold up to scrutiny.

/ 05

Procurement & Vendors

National framework procurement, ITT processes and vendor management, protecting both budget and benefit.

/ 06

Change Management / Service Transition

Leading organisational change and ITIL-aligned acceptance into service, turning a delivered project into adopted, business-as-usual operations.

Industries

Sectors we know intimately.

Every sector has its own regulators, risks and politics. We deliver where we have lived experience.

Networking at a major industry event

"Programme delivery in regulated, politically-sensitive environments where service continuity is non-negotiable."

/ 01

Healthcare & NHS

Primary care, acute trusts, ICBs and national programmes including the NHS App.

/ 02

Life Sciences & Research

Cancer research and clinical institutes covering research data, governance and integration.

/ 03

Public Sector

Health authorities and regional bodies in regulated, politically-sensitive environments.

/ 04

Charity & Third Sector

Major UK charities across retail, fundraising and operational technology programmes.

/ 05

Higher Education

University-led project work bridging academic, technical and commercial requirements.

/ 06

Manufacturing

Business analysis and systems integration in commercial enterprise environments.

Insights

Thinking from the field.

Reflections from twenty years of delivering complex programmes in regulated environments.

Our CEO in conversation at an industry event
Digital Transformation8 min read

Beyond the Technology: Why Change Management Decides the Fate of Digital Transformation

How disciplined change leadership, a clear set of guiding pillars, and the responsible use of AI separate the organisations that thrive from those that merely modernise.
Our CEO in focused discussion at a healthcare event
Delivery Excellence9 min read

Projects, Programmes, and Portfolios: Getting the Layers of Delivery Right

Why the distinction between project, programme, and portfolio management matters, the methodologies and skills each demands, and how the McKinsey 7-S Model anchors organisational success.
£Investment & Delivery
Investment & Delivery11 min read

The Case for the Case: What a Good Business Case Looks Like and Why It Matters

How the HM Treasury Five Case Model, the McKinsey 7-S framework, and proportionate scaling combine to produce business cases that earn investment and survive scrutiny.
✓Delivery Excellence
Delivery Excellence10 min read

Knowing When You Are Doing It Right: What Truly Matters for Success

Moving beyond the iron triangle to understand the real indicators of delivery health, and how to know you have genuinely succeeded rather than merely completed.
“Communications
Communications9 min read

The Conversation That Holds Everything Together: Communications and Stakeholder Engagement

Why effective communication is not a soft discipline, when too little becomes a liability, and whether there is any such thing as too much.
RStakeholder Engagement
Stakeholder Engagement10 min read

The RACI Matrix and the Wider World of Stakeholder Engagement

What the RACI matrix does well, where it falls short, and how the most effective teams combine it with complementary models for a complete stakeholder picture.
⏻Delivery Excellence
Delivery Excellence12 min read

Detecting the Pulse of Failure in Project Delivery: What Do You Do?

Projects rarely fail in a single moment. How to recognise the process breakdowns that signal failure early, and what to do when you find them.
Reviews

What clients say about us.

Testimonials from senior stakeholders across the NHS, healthcare and the public sector.

★★★★★

Francis Masinde brings a clear strategic vision and exceptional programme management expertise to every engagement. He demonstrates the highest professional standards in everything he does, in project oversight, communication, and collaboration. Beyond his professional strengths, he has a remarkable ability to make everyone he works with feel valued and integral to the success of the project. I have no hesitation in recommending Francis to any organisation.

R
Radhika Lakshman
SWL ICB
★★★★★

Working with Francis Masinde and the team at HD Consulting was a pleasure. He brings a professional approach when dealing with stakeholders, and a brilliant temperament in leading teams under pressure. His commitment and attention to detail is clearly demonstrated through excellent documentation and presentation. I have no hesitation in recommending Francis to any organisation looking to successfully deliver large-scale projects.

H
Herminder Thethi
Royal Marsden Hospital
★★★★★

I have worked with Francis Masinde and the team at HD Consulting on multiple projects, including a major systems upgrade and an organisational restructure. Throughout each of these he has brought a calm, measured project management approach, which has resulted in the achievement of our deliverables time after time. His warm and professional manner makes him a pleasure to work with. Highly recommended.

M
Mike Dardis
Arribatec Group
Contact

Let's talk about your programme.

Whether you have a defined brief or a half-formed idea, start with the outcome you're trying to reach.

Email
info@herveydickensconsulting.com
Phone
+44 (0)7403 118 334
Based in
Swanscombe, Kent. Working UK-wide.